Privacy Policy

Last updated: March 2024

At Docsyte, we take the privacy of our users seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or book appointments with healthcare professionals through our platform.

By using the Docsyte platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use Docsyte, we collect various types of information in the course of your interaction with our website and services.

1.1 Personal Information

Patients: When you create an account or book an appointment, we may collect personal details, including your name, email address, phone number, and health-related information that may be required for the appointment.
Doctors: Doctors will provide professional details such as their qualifications, specialization, contact information, and availability to manage their appointments.

1.2 Appointment Information

Patients: We collect information related to your appointment preferences, including your chosen doctor, appointment type (clinical or telemedicine), date, and time.
Doctors: We track appointment schedules, patient details, and if you block off times on your calendar to indicate when you're unavailable.

1.3 Telemedicine Information

Patients and Doctors: During telemedicine appointments, we collect data related to your video or voice consultation, which may include audio and video recordings if necessary to provide the service.

2. How We Use Your Information

We use your information for the following purposes:

To Facilitate Appointments: We use your personal information to book and manage appointments, including clinical visits and telemedicine consultations.
To Communicate with You: We may use your information to send appointment confirmations, reminders, and updates, as well as any medical prescriptions issued by the doctor.
For Service Improvement: Your data helps us improve our platform, troubleshoot issues, and enhance your overall experience on Docsyte.
To Process Prescriptions: For patients, we may share prescription details with the pharmacy that you choose, allowing them to fulfill the prescription.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@docsyte.com

Phone: +1 (555) 123-4567

Address: 123 Healthcare Avenue, Medical District, NY 10001

By using Docsyte, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting us with your healthcare needs.